In Avaya Workplace Client for IP Office, you can configure to forward calls to destination. You can select and set the destination number for the following call forwarding options:
Forward All Calls
Forward calls when you are busy
Forward calls when you do not answer a call
Procedure
Click on your self-avatar at the top of the screen.
In the Incoming Call Features field, click Call Forward.
On the Call Forward window, do any of the following:
To forward all calls, slide the All Calls toggle switch to ON position. Type the destination number.
To forward when you are busy, slide the When Busy toggle switch to the on position. Type the destination number.
To forward when you do not want to answer a call, slide the When No Answer toggle switch to the on position. Type the destination number.
Note:
When you enable All Calls, all calls are forwarded to destination number, irrespective of whether both When Busy and When No Answer options are enabled.
Both When Busy and When No Answer call forwarding options use the same destination number to forward the calls.
