You can set your Avaya Workplace Client to automatically answer any new call whenever you do not already have a call in progress. This can be useful in scenarios such as when you are working in a hunt group where waiting calls are automatically presented to whichever members of the group are available.

• You can use auto-answer when you have Place and Receive Calls set to This Computer (or Workplace Client mode for VDI scenarios). It is not supported in other modes such as Other Phone.

• When auto-answer is on, the client displays a icon.

• When enabled, the client auto-answers the incoming audio, video and group calls. Video calls are auto-answered as audio calls until you change the call to video.

Calls are not auto-answered when:

• When using a Avaya Workplace Client mode other than those above, for example Other Phone mode.

• When there is already an active call on your Avaya Workplace Client.

• When the system is in locked/inactive/idle state.

• If do-not-disturb or Call Forwarding (All Calls) is enabled.