Some telephony devices do not support simultaneous usage. You may be able to log in to these devices using the same extension that you used to log in to your Avaya Workplace Client. However, simultaneous mode functionality, such as the ability to answer a new call or join an existing call may not work.
If you simultaneously use devices that support presence, the presence service aggregates your presence state across multiple devices.
Presence states are supported between Avaya Workplace Client only. Not between Avaya Workplace Client and another client type.
It is possible to control the making and answering of calls from another non-telephony application such as SoftConsole, Avaya one-X® Portal for IP Office or ACCS. When that is the case, if using simultaneous mode it is not possible to predict which telephony device or application is used for the audio of each call. Therefore, when using another non-telephony application to control calls, you should only login on one telephony device or application.
