The desktop client screen

Last Updated : Apr 24, 2026 |

The following image shows the typical Avaya Workplace Client screen on desktop devices.





No.

Name

Description

1.

Dialpad Dialpad

Display the dial pad for number dialing.

2.

Top of Mind Menu Bar

Click the icons to access the different main screens. See 8. Main Screen.

3.

Available icon Presence

Your avatar can be overlaid another icon.

  • Indicates your selected presence. This is seen in other users' clients:

    • Available icon Available

    • Busy icon Busy

    • Away icon Away

    • Do not disturb icon Do Not Disturb

    • Offline icon Offline

  • The icon can also indicate the following, shown only to yourself:

    • On a Call On a Call - Shown if you have a call alerting or connected.

    • Auto-answer icon Auto Answer - Shown if you have auto-answer enabled.

    • Do not disturb icon Do Not Disturb - Shown if you have do not disturb enabled.

    • Cal Forward icon Call Forward - Shown if you have call forwarding enabled.

4.

Self-Avatar Self-Avatar

Your avatar. By default it uses your initials but that can change to an avatar image. Click to access the incoming call feature settings and to set your presence.

5.

Screen Layout

Access the settings for configuring the layout of the current screen.

6.

Settings icon Settings

Access the settings and options menus.

7.

Voicemail icon Voicemail

Access your voicemail mailbox to check messages.

  • An additional icon indicates you have new unread messages.

8.

Search icon Search

Search contacts and make audio, video and instant messaging calls.

9.

Main screen

The contents of this part of the screen vary according to your selection. To do that, click the icons in the menu bar. The screen choices are:

  • Top of Mind Top of Mind - Shows a summary of your upcoming meetings, new messages and recent call history.

  • Favorite icon Favorites - Display those contacts you have set as favorites.

  • Contacts Contacts - Search your contacts and display matches. Also add new contacts.

  • History icon History - Display your call history including calls made, received and missed.

  • Meetings Meetings - Display your meetings calendar.

  • Conversation List Instant Messages - Display and manage instant messaging conversations.

    When you select the None option in the Messaging Server field of Configuration Settings in the IP Office Web Manager, the Conversation List Instant Messages icon do not appear in the main screen of the Avaya Workplace Client.

10.

Features icon Features

Display the Features menu from which you can select functions such as controlling your hunt group membership.

11.

Manage audio and video devices icon Manage audio and video devices

For desktop client, modify the audio and video settings and select on desktop clients.

Information icon

This icon indicates a potential issue. Click the icon for more information.

Alert icon

This icon indicates a problem. Click the icon for more information. If necessary, contact your system administrator.