Merging two point-to-point calls to create an ad hoc conference call in desktop clients

Last Updated : Jan 13, 2021 |

About this task

  • For desktop clients the conference ID is assigned as Conference 1, Conference 2 and so on.

  • For mobile clients the conference ID is assigned as Meeting 1, Meeting 2 and so on.

Before you begin

You must have multiple calls in progress.

Procedure

Merge an active point-to-point calls with another point to point call by doing the the following:
  1. In the active point to point call screen, select More icon More.
  2. Click Merge Call > with contact or extension number.

Or

  1. Drag the call on hold and drop into another ongoing point to point call screen.
  2. Click Merge.

Result

Avaya Workplace Client adds the two-point to point calls into an ad hoc conference.