By default, Avaya Workplace Client uses your initials as your avatar. However, your system administrator can configure it to be replaced with an avatar picture.

• If you log in using Avaya Cloud Services or an SSO account (Gmail, Office365, Salesforce), it uses the avatar image from that account.

• For Avaya Workplace Client on Windows, if configured for contacts from Microsoft Exchange using EWS, it can use your avatar image from Microsoft Exchange.

• You cannot change the avatar image from within your Avaya Workplace Client. You need to update it through the source from which it is being obtained.

  • If using Avaya Cloud Services, you can change your avatar at https://accounts.avayacloud.com/#/user. Note that the avatar shown in Avaya Workplace Client only updates after signing out of Avaya Workplace Client and back in again.