Avaya Workplace Client provides support for the following instant messaging indications with one-X Portal messaging for IP Office 11.1.FP1 and later:

• Message delivered from the server to the receiving client

• Message read on the receiving client

The badge count on the receiving client indicates how many new and unread messages are in that conversation.

For the instant messages that you send in a conversation, Avaya Workplace Client displays the following status:

• Delivered: Avaya Workplace Client displays this status if the message gets delivered.

• Read: Avaya Workplace Client displays this status along with the timestamp when the recipient reads your message. Avaya Workplace Client marks the message status as Read, only after the recipient opens the conversation and reads your message.