Answering a call in the same Call Pickup group

Last Updated : Jul 12, 2019 |

About this task

With the Call Pickup feature, you can answer an incoming call on behalf of a pickup group member. Use this procedure to answer a call in the same call pickup group.

Before you begin

Ensure that your administrator enables the feature.

Procedure

  1. Press Main menu and scroll to Features.
  2. Press Select.
  3. Scroll to Call pickup extended and press Select.
  4. To answer a call in the same pickup group, enter the extension number of the ringing phone.
  5. Press Enter.