Adding a site, department, and team to Avaya Control Manager

Last Updated : Apr 07, 2021 |

About this task

Use this procedure to add a site, department, and team in an organization tree. The organizational tree manages users, sites, departments, and teams in an organizational chart.

The following are the organizational hierarchy level:

  • Site

  • Department

  • Team

Procedure

  1. On the Avaya Control Manager webpage, click Users.
  2. Select the Users tab.
  3. In the navigation pane, click Organization tree.
  4. Click the Expand icon next to the Add button.
  5. Click the Add Organization Chart Items icon.
  6. On the Site tab, enter the information in the following fields:
    1. In the Site Name field, enter a name for the site.
    2. In the Site description field, enter a description for the site.
    3. In the Site location field, select the location that you created in the previous procedures.
    4. Click Save.
    5. Click Close.
  7. In the navigation pane, click the newly created site.
  8. Click the Expand icon next to the Add button.
  9. Click the Add Organization Chart Items icon.
  10. On the Department tab, enter the information in the following fields:
    1. In the Department name field, enter a name for the department.
    2. In the Department site field, select the site that you created.
    3. In the Department description field, enter a description for the department.
    4. Click Save.
    5. Click Close.
  11. In the navigation pane, click the newly created department.
  12. Click the Expand icon next to the Add button.
  13. Click the Add Organization Chart Items button.
  14. On the Team tab, enter the information in the following fields:
    1. In the Team name field, enter a name for the team.
    2. In the Team department field, select the department that you created.
    3. In the Team description field, enter a description for the team.
    4. Select the Default Sync Team check box.
    5. Click Save.
    6. Click Close.