Creating an agent template

Last Updated : Jan 22, 2021 |

Procedure

  1. Log in to Control Manager.
  2. Navigate to Resources Manager > Templates > Agent Templates.

    The application displays the Agent Templates List page.

  3. Click the Add (+) icon.
  4. In the General tab, enter all the required field details.
  5. In the Agent Skills tab, click the Select Skill icon and assign the Oceana agent skills.
  6. Click the Save icon.