Configuring a Transfer to Service Route Point for Email

Last Updated : Apr 08, 2021 |

About this task

Use this procedure to create a new Transfer to Service Route Point for Email through Avaya Control Manager.

Before you begin

Ensure that Avaya Oceana® Cluster 1 is in the running and accepting state.

Procedure

  1. On the Avaya Control Manager webpage, click Configuration > Avaya Oceana™ > Route Points.
  2. On the Route Points List page, click Add.
  3. To add the Transfer to Service Route Point, perform the following steps:
    1. In the Type field, select Route Point.
    2. In the Sub Type field, select Transfer to Service.
    3. In the Name field, enter a name for the Route Point.
    4. Click Save.