Creating a new scheduled backup task

Last Updated : Nov 18, 2020 |

About this task

In Oceana Data Management utility, you can create a scheduled task to take a backup of the Omnichannel database. You can view each backup status.

You can choose to run a scheduled task daily, weekly, or monthly. You can optionally set a start date for the scheduled task.

Note:

Backup is only available on the primary OCP Database server. However, it is not available on the mirror backup OCP server. Avaya recommends that you schedule a backup in off-peak time when Avaya Oceana® is not handling peak customer traffic. You must also save backup on a different physical server than the OCP database server.

Procedure

  1. Log in to the Omnichannel Database server.
  2. Start the Oceana Data Management utility.
  3. In the Oceana Data Management utility, click Backup and Restore.
  4. In the navigation pane, click Scheduled Backup.
  5. In the schedule calendar, select the date on which you want to schedule a backup task.

    You can use the Day, Week, Month, Timeline, Back, Calendar, and Forward controls in the Top Bar to browse to a date if it is not currently visible.

  6. Double-click the date to create the scheduled task.

    The Oceana Data Management utility displays the Schedule Backup dialog box.

  7. In the Backup file path field, enter the path where you want to save the backup file.

    The default path is C:\backup.cbk.

  8. In the Schedule section, select the frequency with which you want this task to run. The options are:

    • Weekly

    • Monthly

  9. If you select the Weekly option, do the following:
    1. In the Start Date field, select the first date on which you want the task to run.

      You can also select the time.

    2. Select the days of the week on which you want the task to run.
  10. If you select the Monthly option, do the following:
    1. In the Start Date field, select the first date for the task to run.

      You can also select the time.

    2. In the Day field, enter the day of the month for the task to run.
  11. Click Save.