To use Avaya Workspaces, your client machine must meet the following minimum requirements:
Hardware requirements
3.20 GHz or higher Intel Core processor
8 GB of RAM
300 GB available hard disk space
Intel HD Integrated Graphics
Super Video Graphics Array (VGA) monitor (15 inches or larger)
Minimum screen resolution of 1024 x 768
Speaker and Microphone or Headset for WebRTC voice
Webcam for WebRTC video
Operating systems requirements
Microsoft Windows 10 (x64)
Microsoft Windows 10 (x32) is supported with a maximum of 4 GB RAM.
Microsoft Windows 11
Apple Mac OS: Minimum version: 10.11. Recommended: 11.2.3.
Avaya Workspaces computer Group Policy must allow Avaya Workspaces browser access to the microphone and webcam:
For a voice call, ensure that you have a microphone connected and the browser has access to the microphone.
For a video call, ensure that you have a webcam and a headset connected, and the browser has access to the webcam and the headset microphone.
Customers using VDI or RDC technologies for WebRTC clients must consider and ensure remote audio and video connectivity. Customers data infrastructure, network bandwidth, firewall, and security policies must support remote audio and video connectivity.
Latency
Avaya Workspaces performance gets degraded or becomes unresponsive on network connections with a latency of more than 300 milliseconds RTT.
