Channel identifiers

The following table lists the valid channel identifiers in a context in the UUI:

Contact dispositions

The following table lists the valid contact dispositions in a context in the UUI:

Context format

The following is the format of a context in the UUI:

<20 or 22 digit context id>,<2 digit channel identifier>,<1 digit contact disposition>

For example, v6miVjRqTWqQJEF8fpRyLA,VO,N.

In this example:

• v6miVjRqTWqQJEF8fpRyLA specifies the context ID.

• VO specifies the PSTN Voice channel.

• N specifies a new call.