Ensure that the OceanaMonitorService is installed on the clusters in DC1 as a troubleshooting tool to validate Avaya Oceana® health state of the snapins and PU’s.
Procedure
Enter the following URL https://<DataCenter1_AvayaOceanaCluster1_FQDN>/ services/OceanaMonitorService/manager.html?affinity= in your web browser to open the Oceana Manager page.
Important:
You can create a bookmark of this URL in your web browser, so that you can open the Oceana Manager page when System Manager is unavailable.
To change the global status of the Avaya Oceana® and Avaya Breeze® platform Clusters in DC1 or DC2, you need to access the Oceana Manager page.
Optional To open the Oceana Manager page through System Manager, do the following:
On the System Manager web console, click Elements > Avaya Breeze® > Cluster Administration.
On the Cluster Administration page, in the Service URL column for Avaya Oceana® Cluster 1, select Oceana Manager.
Log in to Oceana Manager using an Admin account.
On the Oceana Manager page, do the following:
Check the status of Primary and Backup DC clusters and also check Data Replication and Service Install status have green check marks.
If the status of the clusters is STANDBY, click Set Cluster Group to Active to change the status to ACTIVE.
On the confirmation message box, click OK.
Optional If the Oceana Manager page does not display the updated status after some time, click Refresh.