Omnichannel database mirroring configurations

Last Updated : Jan 30, 2023 |

Avaya Oceana® supports the following two options for Omnichannel Database Disaster Recovery (DR):

  • Omnichannel Campus (active only) with DR

  • Omnichannel Campus (active and standby) with DR

Data Center 1 has the Campus installation and Data Center 2 has the DR installation. Depending on these options, you can choose the appropriate procedures to enable Omnichannel database mirroring from Data Center 1 to Data Center 2.

Note:

  • Ensure full hostname and FQDN resolution between Data Center 1 and Data Center 2.

  • Cache Mirroring traffic between Data Center 1 and Data Center 2 is 60 MB per second of journal data at peak. The round trip time between Data Center 1 and Data Center 2 is 50 milliseconds maximum.

  • Do not disable Internet Control Message Protocol (ICMP) on any system configured as a mirror member. Cache Mirroring relies on ICMP to detect whether or not members are reachable.

  • Select Require SSL/TLS only for the configurations using SSL/TLS certificates.