Avaya Workspaces agent switchover

Last Updated : Mar 14, 2023 |

When all the elements in the restored primary location are active, the Avaya Workspaces agents must re-login to the primary Avaya Oceana® after a switchback. The agents require access to the Avaya Workspaces URL for the primary location.

The default Avaya Workspaces URL for both locations are:

Primary Site: https://<UAC Cluster IP/FQDN DC1>/services/UnifiedAgentController/workspaces/#/login

DR Site: https://<UAC Cluster IP/FQDN DC2>/services/UnifiedAgentController/workspaces/#/login