Verifying the shutdown mode status of primary site GenericChannelAPI snap-in

Last Updated : Mar 31, 2023 |

About this task

The GenericChannelAPI snap-in gets the generic contacts into the Avaya Oceana®. Before a switchback, you must check the status of the shutdown mode attribute for this snap-in in the primary site. This will help make sure that the switchback goes smoothly.

If you do not have a generic channel deployed on Avaya Oceana®, you can skip this procedure.

Procedure

  1. On the System Manager web console, click Elements > Avaya Breeze® > Configuration > Attributes.
  2. On the primary Site Service Clusters tab, do the following:
    1. Cluster: Select primary Cluster 3.
    2. Service: Select GenericChannelAPI.
  3. In the Advanced area, in the Shutdown Mode status field, validate that the field value is set to false.
  4. Click Commit.

    You do not need to reboot Avaya Oceana® Cluster 3.