Use this procedure to enable the Social or SMS channel in the DR site.
If the Social or SMS channel is not deployed on Avaya Oceana®, you can skip this procedure.
Procedure
On the System Manager web console, click Elements > Avaya Breeze® > Configuration > Attributes.
On the DR site Service Clusters tab, do the following:
Cluster: Select DR site Avaya Oceana® Cluster 3.
Service: Select MessagingService.
In the Shutdown Mode attribute field, do the following:
Select the Override Default check box.
In the Effective Value field, change the value from true to false.
Click Commit.
Note:
You must configure the customer deployed Social, Async, or SMS channel front-end application to point to the Oceana DR system. The instructions to complete the task are beyond the scope of this DR guide as each Social or SMS channel deployment can utilize different methods to integrate to the Oceana back-end systems.
