Verifying the shutdown status of MessagingService in DC2

Last Updated : Apr 14, 2023 |

About this task

The MessagingService snap-in handles Avaya Oceana® channel snap-ins like the SMS, Social, or Async channels.

Before the switchover to the DR site, use this procedure to ensure that the shutdown mode status attribute in the DR site for the MessagingService snap-in is set as true.

If SMS, Social, or Async channels are not deployed on Avaya Oceana®, you can skip this procedure.

Procedure

  1. Log on to System Manager.
  2. On the System Manager web console, click Elements > Avaya Breeze® > Configuration > Attributes.
  3. On the Service Clusters tab, do the following:
    1. Cluster: Select DR Avaya Oceana® Cluster 3.
    2. Service: Select MessagingService.
  4. In the Shutdown Mode attribute field, verify if the value is set to true.

    If you change this value to true, there is no need to reboot Avaya Oceana® Cluster 3.