Restoring the UCMService data for Avaya Oceana Cluster 1 in Data Center 2

Last Updated : Mar 13, 2023 |

About this task

Use this procedure to restore a UCMService database backup to the DR Avaya Oceana® site.

If the email channel is not deployed on Avaya Oceana®, you can skip this procedure.

Before you begin

  • Ensure that all agents are logged out of their accounts.

  • Ensure that the state of Avaya Oceana® Cluster 1 and Avaya Oceana® Cluster 3 is Deny New Service.

Procedure

  1. On the System Manager web console, click Elements > Avaya Breeze® > Cluster Administration.
  2. From Backup and Restore, select Restore.
  3. On the Backup and Restore Status page, in the Backup and Restore Jobs section, select the check box for the latest backup file and click Restore.
  4. On the Cluster Database Restore Confirmation dialog box, select Avaya Oceana® Cluster 1 and click Continue.
  5. On the Backup and Restore Status page, ensure that the Status column for the restore operation displays the value Completed.
  6. Install UCMService on Avaya Oceana® Cluster 1.
  7. Reboot Avaya Oceana® Cluster 1 and then Avaya Oceana® Cluster 3.