Downloading the Avaya Workspaces logs

Last Updated : Jan 05, 2023 |

Procedure

  1. Log in to Avaya Workspaces.
  2. In the navigation pane, click the Settings icon.

    The system displays the Settings widget.

  3. Click the LOGS tab.
  4. Select the duration to view the logs.
  5. Click one of the following:

    • DOWNLOAD: Avaya Workspaces downloads a zip file of the log files to the Downloads folder on your client computer. You can then share or send an email with the logs to your Supervisor or support personnel.

    • UPLOAD: Avaya Workspaces automatically uploads a zip file of log files to a pre-configured central storage location that your administrator sets. Note the date and time when you click UPLOAD. You must share the date and time of the upload with your Supervisor or support personnel so that they can identify and retrieve the logs.