When a request is made between a client and the Avaya Aura® Web Gateway server, an authorization token is passed with the request. This authorization token is the same token that Avaya Workspaces passes with the requests to Unified Agent Controller (UAC). The authorization is handled through AuthorizationService.
Avaya Aura® Web Gateway is a third-party server. Therefore, you must configure the Avaya Breeze® platform Authorization Certificate on Avaya Aura® Web Gateway. However, it creates a conflict because each Avaya Breeze® platform node in the cluster has a different Authorization Certificate.
When load balancing is enabled between the nodes, some requests are rejected because they cannot be authorized. Therefore, you must create a single, shared certificate that you can use for authorization on all nodes in the cluster.
For information about how to create the common certificate and import it in Avaya Breeze® platform nodes, see:
