Deploying Avaya Oceana®

Checklist for configuring Avaya Oceana with Avaya WebRTC Connect agents

Last Updated : Oct 13, 2020 |

Use the following checklist to configure Avaya Oceana® with WebRTC Connect agents so that the agents can answer PSTN voice calls:


No.	Task	Description
1	Configure LDAP	See Configure LDAP.
2	Synchronize LDAP users in System Manager	See Synchronizing LDAP users in System Manager.
3	Assign SIP Handles to the synchronized LDAP users in System Manager	-
4	Install and configure Avaya Aura® Device Services, Avaya Aura® Media Server, and Avaya Aura® Web Gateway	See the following: Avaya Aura Device Services deployment. Avaya Aura Media Server deployment. Avaya Aura Web Gateway deployment and configuration.
5	Publish the COMM_ADDR_HANDLE values of the WebRTC Connect agent on Avaya Aura® Device Services	See Publishing COMM_ADDR_HANDLE values on Avaya Aura Device Services.
6	Configure the voice media path	See the following: Configuring codecs in Avaya Aura Web Gateway. Prioritizing codecs in Avaya Aura Media Server. Prioritizing codecs in Communication Manager.
7	Configure authorization on Avaya Aura® Web Gateway	See Avaya Aura Web Gateway authorization.
8	Create WebRTC Connect agents that can use media in browsers	See Creating a user in Avaya Control Manager.

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