Creating a user through System Manager

Last Updated : Jul 23, 2020 |

About this task

Use this procedure to manually create a user through System Manager.

Procedure

  1. On the System Manager web console, click Users > User Management > Manage Users.
  2. On the Manage Users page, click New.

    System Manager displays the User Profile | Add page.

  3. In the Last Name field, enter the surname of the user.
  4. In the First Name field, enter the first name of the user.
  5. In the Login Name field, enter the login name of the user, including the domain name.
  6. In the Password and Confirm Password fields, enter the password.
  7. In the Language Preference field, select the preferred language of the user.
  8. In the Timezone field, select the timezone of the user.
  9. Click Commit and Continue.
  10. In the Communication Profile Password field, click Edit and enter the password.
  11. In the Communication Address area, click New.
  12. Leave the Type field as Avaya SIP.
  13. In the Fully Qualified Address field, enter the SIP address of the user station.
  14. In the Domain field, choose the appropriate domain.
  15. Click Add.
  16. Select the Session Manager Profile check box.
  17. In the Primary Session Manager field, select the primary Session Manager.
  18. In the Originating Sequence and Terminating Sequence fields, select CMApp.
  19. In the Home Location field, select the appropriate value.
  20. Select the CM Endpoint Profile check box.
  21. In the System field, select CM.
  22. Leave the Profile Type field as Endpoint.
  23. In the Extension field, enter the SIP address of the user station.
  24. In the Template field, select the appropriate template based on the version of Communication Manager.
  25. In the Preferred Handle field, select the communication address of the user.
  26. Click Endpoint editor.
  27. On the General Options tab, ensure that the Type of 3PCC Enabled field is set to Avaya.
  28. On the Feature Options tab, do the following:
    1. Select the IP Softphone check box.
    2. Select the IP Video Softphone check box.
    3. Clear the H.320 Conversion check box.
    4. Select the Direct IP-IP Audio Connections check box.
  29. On the Button Assignment tab, set the button features in the following way:

    Button Feature

    Argument-1

    Argument-2

    manual-in

    call-appr

    call-appr

    call-appr

    aux-work

    auto-in

    agnt-login
  30. Click Done.
  31. Click Commit.