Creating an Avaya Breeze platform Implicit User Profile for the Web Voice service profile

Last Updated : Sep 09, 2020 |

Procedure

  1. On the System Manager web console, click Elements > Avaya Breeze® > Configuration > Implicit User Profiles.
  2. On the Implicit User Profiles page, click New.
  3. On the Implicit User Profile Rule Editor page, perform the following steps:
    1. In the Service Profile field, select the Avaya WebRTC Connect service profile that you have already created.
    2. In the Pattern field, enter the pattern as defined when configuring the WebRTC Connect Routing pattern to Engagement Designer.

      This allows multiple numbers within the defined WebRTC Connect Routing pattern range to share the same Implicit User Profile/Service Profile.

    3. In the Min and Max fields, ensure that the values are auto-populated based on the pattern.
    4. In the Desc field, enter a description for the Implicit User Profile.
    5. Click Commit.