Taking a note of the Outbound Callback application name

Last Updated : May 18, 2019 |

About this task

Use this procedure to note down the name of the Outbound Callback application because this name must match the Experience Portal configuration.

Procedure

  1. Log on to the Avaya Callback Assist Administration interface.
  2. In the navigation pane, click Global Settings.
  3. On the Global Settings Management page, select the IVR tab.
  4. In the EPM Callback Outbound application name row, note down the value.