Configuring in Microsoft Office 365 administration portal

Last Updated : Sep 16, 2020 |

About this task

You must use Microsoft Office 365 administration portal to add Avaya Oceana® mailbox as a member with the permission to send as a group. Avaya Oceana® uses the mailbox configured to poll new emails.

Procedure

  1. Go to admin.microsoft.com.
  2. Log on to the Office 365 Administration portal with tenant administrator credentials.
  3. Go to Users.
  4. In the Active users tab, create a new Office365 mailbox.

    Avaya Oceana® uses the Office 365 mailbox to poll new emails.

  5. Go to Groups > Groups.
  6. Click Add a group to create a new distribution list.
  7. Click the newly created distribution list.
  8. Go to Members and add the Office 365 mailbox that was created in step 4 to the distribution list.

    You can also add mailbox from Exchange admin center. Do the following:

    1. Go to Admin centers > Exchange.
    2. Go to Recipients > Groups and select the newly created distribution list.
    3. Click Edit.
    4. Go to Group delegation and add the mailbox in Send As section to give a permission to send as a group.
  9. Click Save to save the changes.