Performing non-secure communication between Avaya Control Manager and Omnichannel Windows server

Last Updated : Nov 16, 2021 |

Procedure

  1. Log on to Avaya Control Manager .
  2. Navigate to Configuration  > Avaya Oceana™  > Server Details.
  3. On the Avaya Oceana Server List page, do one of the following:

    • Double-click the UCAServer instance.

    • Select the check box for the UCAServer instance and click Edit.

  4. Click the System Properties tab.
  5. Expand Omni Channel.
  6. In the Omni Channel Database Server field, enter the FQDN of the Omnichannel Windows server.
  7. For a non-secure communication between Avaya Control Manager and your Omnichannel Windows server, do the following:
    1. In the Omni Channel Database Server Port Number field, enter the port number 80.
    2. Clear the Https check box.
  8. Click Save.