Ensure that you download the latest software for the sample Chat client from the Avaya DevConnect portal at http://www.avaya.com/devconnect.
For information about Avaya DevConnect, see Avaya DevConnect Program Guide available on https://support.avaya.com.
Procedure
Open the home.html page in any browser that supports WebSockets.
On the upper-right area of the page, click Show configuration panel.
On the Configuration dialog box, perform the following steps:
Click the Click here to configure workflow and routepoints option.
Keep the Workflow Type field blank.
To meet your specific requirements, you can configure a specific Engagement Designer workflow through the Event Catalog tab in the Engagement Designer Admin Console, and specify the name of the workflow in this field.
If you configure a specific workflow by defining the workflow type and creating suitable Engagement Designer rules, you must also create a default rule to handle all cases that do not meet the criteria.
Click Save Configuration.
Note:
Change in the workflow type using the Configuration panel is preserved only for the browser that you are currently using. For example, if you change the workflow type in Firefox, it is not applicable for Chrome. To permanently change this for deployment, change the workflowType variable in the webChat.js file.
