Running the upgradeSolution script on new installations

Last Updated : Apr 24, 2025 |

About this task

Use this procedure to run the upgradeSolution script to do the following:

  • Upgrades all Avaya Breeze® platform nodes to latest hotfixes and patches.

  • Loads the latest versions of all Avaya Oceana® snap-ins in System Manager.

  • Install Avaya Oceana® snap-ins to their relevant clusters.

Important:

Ensure that all Avaya Oceana® nodes are deployed on the same version of VMware ESX.

Before you begin

Download the Oceana<Release_number>.zip artifacts file from PLDS.

Procedure

  1. Copy the Oceana<Release_number>.zip artifacts file to the /swlibrary location on System Manager.
  2. Log in to the new System Manager virtual machine using an SSH client application, such as PuTTy.
  3. Run the following command as a cust user:

    upgradeSolution /swlibrary/Oceana<Release_number>.zip –cg <N> <Configuration Package> <OPTION>

    In this command:

    • Replace <N> with the Cluster Group number of the Oceana nodes being upgraded. There are 2 cluster group numbers for DR solutions. Ensure that you choose the correct cluster group number when using this command.

    • Replace <Configuration Package> with the configuration type to match with the deployment type. For example, Combined-4500 for Oceana_Large.

    • Replace <OPTION> with space-separated values depending on the required configuration to include non-mandatory snap-ins. For example, Chat GenericChannel Social AMC.

    For detailed information about these parameters, see Avaya Breeze platform upgrade script parameters.

    Important:

    • The current version of the command provides validation of these parameters.

    • Ensure that you carefully type all option values in the upgradeSolution command.

    • During the installation, the script tries to determine the names of the current Avaya Oceana® clusters and the current snap-ins installed on them. The script prompts for a confirmation if each cluster name corresponds to a specific cluster. For example, "Is Cluster 1 name Cluster1_CC (y/n)". If the prompted cluster name is incorrect and you press n, the script prompts again until you get the correct cluster name and press y.

    • You can view the upgrade logs in the solution-upgrade.log file in the /var/log/Avaya folder on System Manager.

    • You must run the script only when all Avaya Oceana® clusters are in a denying state.