Removing Cache Mirroring from the backup Omnichannel server

Last Updated : May 13, 2025 |

Before you begin

Use this procedure to remove Cache Mirroring from the backup Omnichannel server.

Procedure

  1. Open web browser and enter the following URL to open Cache Management Portal:

    http://<BackupOmnichannelServerIP>:57772/csp/sys/UtilHome.csp

    <BackupOmnichannelServerIP> is the IP address of the backup Omnichannel Database server in Data Center 1.

  2. On the Cache Management Portal login page, enter the following details:
    1. In the User Name field, type _admin.
    2. In the Password field, type Oceana16.
    3. Click LOGIN.
  3. Go to System Administration > Configuration > Mirror Settings > Edit Mirror > Remove Mirror Configuration.
  4. Click Yes and then Remove to remove the mirrored attribute.