Configuring the primary site MessagingService shutdown

Last Updated : May 02, 2025 |

About this task

Use this procedure to set the primary site MessagingService on Avaya Oceana® Cluster 3 to true.

If the SMS, Social, or Async channels are not deployed on Avaya Oceana®, you can skip this procedure.

Note:

You must configure the customer-deployed SMS, Social, or Async front-end applications to point to the Oceana DR system. The deployment instructions are beyond the scope of this guide, as each deployment utilizes different methods to integrate into the Oceana back-end systems. For more information on the various disaster recovery configurations, see Disaster Recovery Configuration chapter in Avaya Oceana® and Avaya Analytics™ Disaster Recovery document.

Procedure

  1. On the System Manager web console, click Elements > Avaya Breeze® > Configuration > Attributes.
  2. On the primary site Service Clusters tab, do the following:
    1. Cluster: Select primary Avaya Oceana® Cluster 3.
    2. Service: Select MessagingService.
  3. In Shutdown Mode, do the following:
    1. Select the Override Default check box.
    2. In the Effective Value field, change the value from false to true.
  4. Click Commit.
    Note:

    You must configure the customer deployed Social Media, SMS, or Async front-end applications to point to the Oceana DR system. The instructions to complete the task are beyond the scope of this DR guide as each deployment can utilize different methods to integrate to the Oceana back-end systems.