Verifying the shutdown status of GenericChannelAPI in DC2

Last Updated : Apr 14, 2023 |

About this task

The GenericChannelAPIService snap-in injects generic contacts into Avaya Oceana®.

Before the switchover to the DR site, use this procedure to ensure that the shutdown mode status attribute in the DR site for this snap-in is set as true while the primary site is in production.

If the Generic channel is not deployed on Avaya Oceana®, you can skip this procedure.

Procedure

  1. Log on to System Manager.
  2. On the System Manager web console, click Elements > Avaya Breeze® > Configuration > Attributes.
  3. On the Service Clusters tab, do the following:
    1. Cluster: Select DR Avaya Oceana® Cluster 3.
    2. Service: Select GenericChannelAPIService.
  4. In the Shutdown Mode attribute field, verify if the value is set to true.

    If you change this value to true, there is no need to reboot Avaya Oceana® Cluster 3.