Clean up Mirror setup on DC1 and DC2

Last Updated : Apr 23, 2026 |

For switchback to Cache server DC1 site, you must manually remove mirroring configuration and re-setup. Perform the procedure only when all Cache servers in DC1 and DC2 are available.

Important:

For both planned maintenance and un-planned switchovers, mirroring must be re-configured as part of the switchback procedure.

Before performing the procedures, ensure that you have deployed the following Omnichannel Database servers:

  • Omnichannel Server A as the original primary member on DC1

  • Omnichannel Server B as the original standby member on DC1 if you have dual server pair setup on DC1

  • Omnichannel Server C as the original async member on DC1 which is now the primary member after switchover

Note:

If you do not have dual server setup on DC1, you can ignore Removing mirroring configuration on Omnichannel Server B.