Use this procedure to re-configure any deployed Customer Web Voice and Video capabilities once the switchback to the Oceana in the primary site is complete.
Procedure
Change the DNS mapping of the Authorization token service FQDN to map to the public address of the Authorization token service in the primary site.
Change the DNS mapping of the Avaya Aura® Web Gateway server FQDN to map to the public address of the Avaya Aura® Web Gateway server in the primary site.
Change the DNS mapping of the AvayaMobileCommunications cluster FQDN to map to the public address of the AvayaMobileCommunications cluster in the primary site.
After the DNS changes take effect, all new call requests from the web and mobile clients go to the primary site.
