Securing the Cache Mirror on the Omnichannel Database server on Data Center 1

Last Updated : Mar 07, 2023 |

About this task

This procedure is only required if SSL/TLS secure connections are needed to and from the Omnichannel Database servers.

Before you begin

Configure Cache Mirroring on the active Omnichannel Database server in Data Center 1.

Procedure

  1. Navigate to the OCEANA_INSTALL_DIR\Avaya\Oceana\MMDataManagement folder.
  2. Right-click the OceanaDataManagementTool.exe file and click Run as administrator.
  3. Navigate to Configuration > Mirror Settings  > Create Mirror.
  4. Select the Require SSL/TLS checkbox.

    • In the File containing trusted Certificate Authority X.509 certificate field, enter the location of your CA.

    • In the File containing this configuration's X.509 certificate field, browse and select the server certificate.

    • In the File containing associated private key field, browse and select the key.

    • In the Private key password field, enter the new password.

  5. Click Save or Update button.
  6. In your web browser, enter the following URL to open Cache Management Portal:

    http://<DC1OmnichannelServerIP>:57772/csp/sys/UtilHome.csp

    Where, <DC1OmnichannelServerIP> is the IP address of the active Omnichannel Database server in Data Center 1.

  7. On the Cache Management Portal login page, do the following:

    • In the User Name field, type the user name.

    • In the Password field, enter the password.

    • Click Login.

  8. On Cache Management Portal, click System Administration > Configuration  > Mirror Settings > Edit Mirror.
  9. On the Edit Mirror page, look for Pending New Members section.
  10. Tick the async server and select Authorize.
  11. Select OK.