Avaya Breeze® platform upgrade script parameters

Last Updated : Mar 26, 2026 |
Prolog information
Metadata
Keywords:
Number
Description
Configuration value
OPTION value choices
Sample command
1
Avaya Oceana® 3.5.x or newer release Voice and Digital with agent sizes greater than 100 up to maximum of 4500 agents
Combined-4500
AMC AvayaChat Messaging Chat CoBrowse GenericChannel Social SMS POM CRMgateway ZangSmsConnector DataView PacketMetric
upgradeSolution <path To OceanaXXXX.zip file> -cg N Combined-4500 AMC AvayaChat Messaging Chat CoBrowse GenericChannel Social SMS POM CRMgateway ZangSmsConnector DataView PacketMetric
2
Avaya Oceana® 3.5.x or newer release Voice and Digital with 100 agents
Combined-100
AMC AvayaChat Messaging Chat GenericChannel Social SMS POM CoBrowse ZangSmsConnector CRMgateway DataView PacketMetric
upgradeSolution <path To OceanaXXXX.zip file> -cg N Combined-100 AMC AvayaChat Messaging Chat CoBrowse GenericChannel Social SMS ZangSmsConnector DataView POM CRMgateway PacketMetric
3
Avaya Oceana® 3.5.x or newer release Voice only with agent sizes greater than 100 up to maximum of 4500 agents
VoiceOnly-4500
AMC POM CoBrowse CRMgateway ZangSmsConnector CRMgateway PacketMetric
upgradeSolution <Path To OceanaXXXX.zip file> -cg N VoiceOnly-4500 AMC POM CoBrowse CRMgateway ZangSmsConnector CRMgateway PacketMetric
4
Avaya Oceana® 3.5.x or newer release Voice only with 100 agents
VoiceOnly-100
AMC POM CoBrowse ZangSmsConnector CRMgateway PacketMetric
upgradeSolution <Path To OceanaXXXX.zip file> -cg N VoiceOnly-100 AMC POM CoBrowse ZangSmsConnector CRMgateway PacketMetric
5
Avaya Oceana® 3.5.x or newer release Digital only with agent sizes greater than 100 up to maximum of 4500 agents
DigitalOnly-4500
AvayaChat Messaging SMS Chat GenericChannel Social CoBrowse CRMgateway ZangSmsConnector DataView PacketMetric
upgradeSolution <Path To OceanaXXXX.zip file> -cg N DigitalOnly-4500 AvayaChat Messaging SMS Chat GenericChannel Social CoBrowse CRMgateway ZangSmsConnector DataView PacketMetric
6
Avaya Oceana® 3.5.x or newer release Digital only with 100 agents
DigitalOnly-100
AvayaChat Messaging SMS Chat GenericChannel Social CoBrowse ZangSmsConnector DataView PacketMetric
upgradeSolution <Path To OceanaXXXX.zip file> -cg N DigitalOnly-100 AvayaChat Messaging SMS Chat GenericChannel Social CoBrowse ZangSmsConnector DataView PacketMetric
Note:
Remove any or all of the options if you do not have those snap-ins installed on your system.
You do not need to remove AMC from service profile if you do not use WebRTC/Video.
The following table lists the snap-ins included in each SnapInGroup OPTION:
SnapInGroup OPTION
Snap-ins included
Messaging
MessagingService
SMS
SMSVendorSnapin
AMC
AvayaMobileCommunications
AvayaChat
BotConnector
Chat
AutomationController
CoBrowse
CoBrowse
GenericChannel
GenericChannelAPI
Social
SocialConnector
POM
OBCService
DataView
DataViewer
PacketMetric
Packetbeat and Metricbeat
Note:
The Logging and PacketMetric snap-ins are optional regardless of which channels are used.