Checklist for Co-Browsing 3.10.0.2 migration

Last Updated : Apr 10, 2026 |

Use the following checklist for the tasks that you must perform to migrate to Co-Browsing 3.10.0.2:

No.

Task

Notes

1

Upgrade Avaya Aura® System Manager.

Avaya Oceana® 3.10.0.1 is compatible with Avaya Aura® System Manager 10.1.3.6 and Avaya Aura® System Manager 10.2.0.1, 10.2.1.0, 10.2.1.1. Avaya Oceana® 3.10.0.2 requires Avaya Breeze® Element Manager package 3.9.0.3. Apply Avaya Breeze® Element Manager manually using the upgradeSolution script to all versions of Avaya Aura® System Manager.

For more information about Avaya Aura® System Manager 10.1.x and Avaya Aura® System Manager 10.2.x migrations, see, Avaya Aura® System Manager Release Notes and Upgrading Avaya Aura® System Manager documentation available on the Avaya Support website at https://support.avaya.com.

2

Upgrade Avaya Breeze® Element Manager.

See the topic Running the upgradeSolution script for System Manager from the Chapter Planning and preconfiguration within Deploying Avaya Breeze® platform of Deploying Avaya Breeze® platform documentation available on the Avaya Support website at https://support.avaya.com.

3

Install ClusterDBMigrationService-3.9.0.3 service on all clusters.

See Installing the ClusterDBMigrationService-3.9.0.3.

4

Deploy Avaya Breeze® platform 3.9.0.3.

See Deploying Avaya Breeze platform 3.9.0.3.

5

Edit the cluster and disable load balancer.

See Disabling HTTP load balancing in an Avaya Breeze platform clusters.

6

Remove Avaya Breeze® platform nodes from the cluster.

See Removing an Avaya Breeze platform server from the cluster.

7

Power down the prior release Avaya Breeze® platform nodes.

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8

Power on the 3.9.0.3 Avaya Breeze® platform nodes individually.

Provide a gap of 5 minutes or more to power on each node.

9

Upload Co-Browsing 3.10.0.2 snap-in services on System Manager.

See Loading snap-in services.

10

Swap previous release services with the latest release services with the latest release.

Remove old services and add Co-Browsing 3.10.0.2 service version.

11

Place Avaya Breeze® platform 3.9.0.3 nodes as a part of cluster.

Ensure that Avaya Oceana® services are installed.

12

Re-enable HTTP load balancer for all the clusters.

See Enabling HTTP load balancing from all the clusters.

13

Replace Avaya Breeze® platform identity and trusted certificates.

See Replace Avaya Breeze platform node identity certificates.

14

Reboot the clusters.

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For more information about migration steps overview, see Migrating to Avaya Co-Browsing Snap-in 3.10.0.2.