Configuring the attributes and routing rules of Engagement Designer workflows

Last Updated : Jul 05, 2019 |

Before you begin

Install the Engagement Designer workflow for which you want to configure the attributes and routing rules.

Procedure

  1. In your web browser, enter the following URL to open the Engagement Designer Admin Console:

    https://<AvayaOceanaCluster1_FQDN>/services/EngagementDesigner/admin.html

  2. On the Workflows tab, select the check box for the workflow for which you want to configure the attributes.
  3. Click Attributes.
  4. On the Workflow Attributes tab, configure the required attributes and click Close.
  5. Click the Routing tab.
  6. Select the appropriate rule from the list of rules and click Edit.
  7. In the Select workflows drop-down list, select the latest workflow and click Save.
  8. Repeat Step 2 to Step 7 for the other workflows.