Endpoints get presence information from the Presence server. To ensure that presence information is available to the endpoints in the network, you must add the Presence server IP address in:

• The subscriber flow

• The PPM mapping profile

Task	Description	Reference
Add Presence server IP to the subscriber flow.	All endpoints support Presence server configuration by using the subscriber flow.	Creating a subscriber flow
Create PPM Mapping Profile for Presence server.		Creating standard PPM mapping profiles or Creating custom PPM mapping profiles