With the End Point Flows and Session Flows features, you can define certain parameters that pertain to the signaling and media portions of a call. The call can originate from within the enterprise or outside the enterprise. The features provide complete and unparalleled flexibility to monitor, identify, and control very specific types of calls based upon the user defined parameters. End Point Flows are combined with Session Flows to completely identify and characterize a call placed through the network. End Point Flows profile SIP signaling parameter, and Session Flows profile SDP media parameters. Any number of End Point and Session Flows can be defined.

Two methods can be used to create a new End Point or Session Flow. The first method uses the Add Flow function of the Flows feature. You manually define a signaling or media flow by configuring all the necessary parameters on a number of sequential display screens or pop-up windows. The second method is called Cloning. You can copy an existing flow and only change those parameters which would make the endpoint or session flow distinct.