Adding a new user agent (Advanced Services only)

Last Updated : Apr 26, 2023 |

Procedure

  1. Log in to the EMS web interface with administrator credentials.
  2. From the Device menu, click the SBC name to administer.
  3. In the navigation pane, click System Parameters > User Agents.

    The EMS server displays the User Agents page.

  4. On the User Agents page, click Add.

    The EMS server displays the Add User Agents page.

  5. Enter the required information in the appropriate fields and click Finish.

Example

Avaya one-X Deskphone is an example of a Name field entry.

Examples of Regular Expression field entries:

  • Aastra.*: Matches any phone ID beginning with Aastra

  • RTC/1\.1|RTC/1\.2: Matches either RTC/1.1 or RTC/1.2