Before you begin
Warning:
Snapshots can cause performance issues with Avaya SBC. It is recommended to use snapshots for short periods of time.
Warning:
Take a VM snapshot when the application is powered off to avoid .war file corruption on Avaya SBC. If the .war file is corrupted, some GUI pages might not display correctly.
Caution:
Do not perform any activity on the virtual application until the snapshot backup is complete. Snapshot operations can adversely affect service.
Verify with the system administrator that the required privilege Virtual machine.State.Create snapshot is available on the virtual machine.
Note:
Differences exist between the vSphere Web Client versions. You might need to modify the following steps accordingly.