Debug logs can be viewed or collected from the console.
The elog files for processes running on SBC are available at:
/archive/log/ipcs/ss/logfiles/elog/
The elog files for processes running on EMS are available at:
/archive/log/ipcs/sems/logfiles/elog/
The traceSBC logs for SIP are available at:
/archive/log/tracesbc/tracesbc_sip
The traceSBC logs for PPM are available at:
/archive/log/tracesbc/tracesbc_ppm
Core dumps are generated at:
/archive/crash
Smdumps for each process is available at:
/usr/local/ipcs/smdump/
Table 1: Elog locations for processes
Process |
elog Path |
Purpose |
EMS |
SYSMON |
/archive/log/ipcs/sems/logfiles/elog/SYSMON |
To debug connectivity issues between Avaya SBC and EMS, process restart due to ping failure, and HA issues |
OAMPSERVER |
/archive/log/ipcs/sems/logfiles/elog/OAMPSERVER |
To manage SNMP configuration of EMS |
LOGSERVER |
/archive/log/ipcs/sems/logfiles/elog/LogServer |
To debug issues related to logging for other processes |
Avaya SBC |
SBC SYSMON |
/archive/log/ipcs/ss/logfiles/elog/SYSMON |
To debug connectivity issues between Avaya SBC and EMS, process restart due to ping failure, and HA issues |
SSYNDI |
/archive/log/ipcs/ss/logfiles/elog/SSYNDI |
To debug SIP application and media issues |
OAMPSERVER |
/archive/log/ipcs/ss/logfiles/elog/OAMPSERVER |
To debug SNMP and statistics |
TURNCONTROLLER |
/archive/log/ipcs/ss/logfiles/elog/TURNCONTROLLER |
To debug issues with TURN/STUN |
