Call between two remote workers through Avaya SBC

Last Updated : Apr 26, 2023 |

In the following scenario, a call is made from A to B.

  • Number of Registrations in Statistics: Counter increases by 2

    One registration per phone, so in total 2 registrations from both A and B

    In a multi-Session Manager deployment, if the phone is configured with the IPs for two different Session Managers as external IP1 and external IP2, the registration counter increases by 2 for one phone. Therefore, if both phones A and B are configured for multi-Session Manager deployment, the counter increases by 4.

  • Number of Invites in Statistics: Counter increases by 2

    • The counter increases whenever Avaya SBC receives an INVITE
    • First INVITE from phone A towards Avaya SBC, which is sent to the call server
    • Second INVITE from Call Server towards Avaya SBC, which is sent to phone B
  • Number of Invites 200 Responses in Statistics: Counter increases by 2

    • The counter increases whenever Avaya SBC receives a 200 OK for INVITE sent
    • First 200 ok response from phone B towards Avaya SBC which is sent to the call server
    • Second 200 ok response from Call Server towards Avaya SBC which is sent to phone A
  • Number of Bye in Statistics: Counter increases by 2

    • The counter increases whenever Avaya SBC receives a Bye
    • First Bye from phone A towards Avaya SBC which is sent to the call server
    • Second Bye from Call Server towards Avaya SBC which is sent to phone B