Configuring the TURN/STUN profile for WebRTC calls in Avaya SBC

Last Updated : Apr 26, 2023 |

Before you begin

In the navigation pane, click Device Management and verify the following details:

  • The Avaya SBC name and the management IP address.

  • The Element Management System (EMS) name and the management IP address.

  • The Status column of Avaya SBC EMS displaying Commissioned.

About this task

Use this procedure to verify that the Avaya SBC configuration settings match the settings in Avaya Breeze® platform and Avaya Media Server.

Procedure

  1. Log in to the EMS web interface with administrator credentials.
  2. From the Device menu, click the SBC name to administer.
  3. In the navigation pane, click DMZ Services > TURN/STUN Service.

    The Application pane lists the registered Avaya SBC security devices for which the new TURN/STUN profile is applied. In the content area, the system displays an ordered list for TURN/STUN Profiles and TURN Relay configuration, for the selected Avaya SBC security devices.

  4. From the application pane, select the Avaya SBC Device for which the new TURN/STUN profile will be created.

    The system displays the TURN/STUN Service screen showing the TURN/STUN profiles that are currently defined for that Avaya SBC device.

  5. Click the TURN/STUN Profiles tab.
  6. Click Add.

    The system displays the Add TURN STUN Profile window.

  7. Enter the requested information in the appropriate fields, and click Finish to save and exit.
    Note:

    You must create and add the TURN Relay associated with that TURN/STUN profile, to save any change in existing TURN/STUN profile.