Retrieving a call from remote hold

Última actualización : Nov 11, 2021 |

About this task

Retrieve a call that is on hold on another phone on an extension which you are sharing. These calls are identified by the On-hold icon

Before you begin

Ensure that you are assigned a shared extension.

Procedure

  1. Scroll to the shared line.
  2. Press Pickup.
  3. Optional Press the corresponding line key beside the held call that is on hold on the other phone.