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Using Avaya J189 SIP IP Phone in Avaya Cloud Office™
Unparking a call
About this task
Use this procedure to unpark a parked call for the monitored user.
When a monitored user parks a call, the call status of the monitored user shows the parked call icon 
and the corresponding line key flashes green LED.
Before you begin
Ensure that your system administrator activates the Call Retrieve feature.
Procedure
Press Unpark.
Alternatively, you can press the corresponding Presence line key if your system administrator configures it to perform the action of the left-most soft key on the phone screen.