You can select a bridge line to transfer a call. The phone directly transfers the call to the extension on the bridge call appearance (BCA) in a blind call transfer. For consultative transfer, you can first connect a call with the bridge call appearance extension and then transfer the call.
Before you begin
Ensure that the call is active. Ensure that the bridge line is configured on the phone.
Procedure
During a call, on the phone screen, press Transfer soft key.
The phone holds the existing call and displays the Select Destination dialog box.
Press the Phone key button, the phone displays the main screen.
On the main screen, press the line key associated with the bridge line appearance.
The phone transfers the call to the bridge call appearance in a blind transfer. Or
The phone calls the extension of the bridge call appearance for a consultative call transfer.
Optional From the secondary display, press the line key associated with the bridge line appearance.
Optional On a connected Avaya J100 Expansion Module, press the line key associated with the bridge line appearance.
To initiate a consultative transfer, press Talk.
Do one of the following:
Press Complete after the recipient answers the call for an attended transfer.
Press Complete after the recipient’s number starts ringing for an unattended transfer.
